+++INFORMATION+++

Please understand that due to events, match day preparations and U23 games, as well as due to conversion or renovation measures, some areas may be spontaneously inaccessible. Furthermore, we would like to inform you in advance that before UEFA Champions League matchdays, sensitive areas, such as the dressing rooms, mixed zone and players' tunnel, cannot be visited.

FAQ

General

Where do the BVB Stadium Tours start?

The Stadium Tours start from the BVB FanWelt (Mondays – Saturdays); and in Foyer West (on Sundays and public holidays). Foyer West can be accessed via the Luftbad parking lot (Strobelallee 54, 44139 Dortmund).
The stadium walk also starts every day in Foyer West.

Which group of people receives the reduced admission?

The reduced price applies to students, pupils, unemployed persons, voluntary conscripts, pensioners, severely disabled persons and all minors under the age of 18.
The reduced price applies to guests with a severely disabled passes. Accompanying persons for severely disabled persons (GdB 50 or higher) may attend free of charge.

Where can I park?

Free parking spaces are available at the BVB-FanWelt in the Luftbad parking lot. There is no separate parking space for buses. Here you can find our directions. Please note the opening hours shown on site.

Can I come to the Stadium Tour with a pram/rollator?

The Stadium Tours are not barrier-free due to the numerous steps.
If you want to take part in a tour with a pram/rollator, there are separate barrier-free tours.

Am I allowed to take pictures?

Photos and videos may be made for private use.

Am I allowed to take animals into the stadium?

Animals are not allowed in the stadium.

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FAQ

Public Stadium Tour

Where can I buy tickets for Public Stadium Tours?

Tickets for Public Stadium Tours can be purchased in the BVB FanWelt, in every BVB advance booking office or in the online store.

Is there a minimum number of participants for Public Tours?

There is no minimum number of participants for Public Tours. The tours start in any case.

Can tickets for Public Stadium Tours be exchanged?

Please understand that the tickets are excluded from return and exchange without exception.

Can I buy or bring something to eat on Public Tours?

On Public Tours there is no possibility to eat (brought along) food or to buy food during the tour. You are welcome to buy food and beverages at the Melitta Café in the FanWelt or at the food truck next to the FanWelt in front of the stadium. 

What happens if I am late?

Please understand that it is not possible to bring individual guests to the group if they are late. In this case the ticket loses its validity.
When walking around the stadium and looking into SIGNAL IDUNA PARK, you can choose the start and end time freely within your booked time slot.

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FAQ

Private Stadium Tour

Where can I buy tickets for Private Stadium Tours?

On our homepage you will find the registration form for a private tour, which is required to fill in and submit. Once we receive the completed registration form, we will check availability and confirm the tour by e-mail.

What private stadium tours do you offer and what do they cost?

An overview of all our private stadium tours and their costs can be found here.

What additional services do you offer?

Additional modules, such as a champagne or beer reception or a snack at the stadium kiosk, can be booked in addition. The minimum calculation basis is also here 15 persons.

EMMA, our official mascot and chairman of the BVB KidsClub, can also take part in a BVB tour. To do so, please first book your desired private stadium tour via the registration form. Once the tour is successfully booked, EMMA can be added to the tour on request for the desired date, depending on availability. Please contact EMMA by e-mail at emma@bvb.de.

Do we have to be 15 people to book a Private Tour?

You can also book a Private Tour with less than 15 people. However, the minimum calculation basis is 15 persons. 

Can children under the age of 5 participate in Private Tours free of charge?

In the all-inclusive price for a group of up to 15 persons, up to 3 children are free of charge. Each additional child must pay a reduced price per person. 

What happens if I am late?

In case of a delay, please call the Foyer West as soon as possible on the following number: 0231-9020 1684.

Please understand that the tour will be shortened in case of a delay.

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